Images are not being shown in the email

  • Profile Image
    Asked on August 10, 2015 at 01:51 PM

    Images are not showing up on our emails for this form. I can click on the area and open it in the browser, it's just not showing in the body of the email.

    Please advise us on how to fix this problem. The form has been working with no issues for a long time!


    UPDATE! New emails are working, old ones are not viewable. 



  • Profile Image
    Answered on August 10, 2015 at 02:21 PM

    Thank you for the update.

    I am glad to hear that the new ones are working and in regards to the older ones, you should be able to download the files from your Submissions Panel.

    This was caused by a temporary issue that our developers have already resolved, but if you keep experiencing any further issues, do let us know.