What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The files upladed to our form no longer seem to open

    Asked by Stacy  on August 10, 2015 at 01:56 PM

    I get an email from you with a jpeg or pdf files and I click on it and it takes me to the webpage where the file picture is displayed that does not happen now it goes to the website and just sits there nothing opens.

     

    What do I need to do about it?

     

    Stacy

    Page URL:
    htttp.www.dirtcheapscreenprinting.net

    JotForm to get picture email
  • Profile Image

    Answered by Ben on August 10, 2015 at 02:24 PM

    I apologize for the inconvenience Stacy. There was a temporary issue, but it should be fixed at this point. Do let us know if you however still experience any issues and please do note that you should be able to download the files, if you try to do that over your Submissions Panel.

    You can see how to get to it, by following the steps here: How to view Submissions