The files upladed to our form no longer seem to open

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    Stacy 
    Asked on August 10, 2015 at 01:56 PM

    I get an email from you with a jpeg or pdf files and I click on it and it takes me to the webpage where the file picture is displayed that does not happen now it goes to the website and just sits there nothing opens.

     

    What do I need to do about it?

     

    Stacy

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    Ben
    Answered on August 10, 2015 at 02:24 PM

    I apologize for the inconvenience Stacy. There was a temporary issue, but it should be fixed at this point. Do let us know if you however still experience any issues and please do note that you should be able to download the files, if you try to do that over your Submissions Panel.

    You can see how to get to it, by following the steps here: How to view Submissions