- ywamsalemaccountingAsked on August 10, 2015 at 02:06 PM
We are not receiving our customer's digital signature image in our email notification. I noticed another customer posted today on the support forum (Teedshirt) they are not receiving images on their emails either. We have had no problems until now. Will this get fixed soon, as the whole purpose of our form is to have that signature on file.
- bigmeltzAnswered on August 10, 2015 at 02:38 PM
I believe many people are having this issue, you can still access the image manually.
The developers are working on this last I heard.
- SammyAnswered on August 10, 2015 at 03:55 PM
The issue should be resolved now, kindly confirm if it is working normally on your end
- ywamsalemaccountingAnswered on August 10, 2015 at 04:54 PMThank you Sammy. We did confirm it and it is working again. Thank you for a quick resolution to the problem!
- JotForm SupportabajanAnswered on August 10, 2015 at 08:47 PM
On behalf of my colleague, you're welcome.