What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Images not displaying in Email Responses/Notifications

    Asked by BCCI on August 10, 2015 at 02:24 PM

    Earlier we could not open them in the pdf but that appears to be fixed but we still cannot seen the Images in the email Responses/Notifications

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    Answered by bigmeltz on August 10, 2015 at 02:30 PM

    I think everyone is having this issue right now, apparently it is something of Jotform's server side.

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    JotForm Support

    Answered by beril on August 10, 2015 at 02:48 PM


    Can you try uploading it http:// instead of https:// .

    Please inform us if it works fine.

    Thank you


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    Answered by BCCI on August 10, 2015 at 02:52 PM

    We do not use https:// for our forms.  This has worked for a long time for many forms, whatever Jotform did over the weekend or this morning messed it up.

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    JotForm Support

    Answered by Mike on August 10, 2015 at 04:12 PM

    The issue is supposed to be fixed. Please re-check this from your side. Thank you for your understanding in this matter.