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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I remove a recipient's email address?

    Asked by jdean1211 on August 10, 2015 at 02:38 PM

    On my form called Information Request I have michael@newhopemanagement.com as one of the recipients and I would like to remove him. I can't figure out how to do that. I don't see his email address in the recipient line.

    recipient email how a
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    JotForm Support

    Answered by david on August 10, 2015 at 03:57 PM

    Hi,

    I checked the email notifications for your form and that address is not in the recipient line for either notification.  That address should not be receiving notifications for that form.  I checked our mail logs and did not see any entries for "michael@newhopemanagement.com".  Are you sure they are receiving notifications from your form?  As far as I can tell, they haven't and shouldn't be.