How can I remove a recipient's email address?

  • jdean1211
    Asked on August 10, 2015 at 2:38 PM

    On my form called Information Request I have michael@newhopemanagement.com as one of the recipients and I would like to remove him. I can't figure out how to do that. I don't see his email address in the recipient line.

  • David JotForm Support
    Replied on August 10, 2015 at 3:57 PM

    Hi,

    I checked the email notifications for your form and that address is not in the recipient line for either notification.  That address should not be receiving notifications for that form.  I checked our mail logs and did not see any entries for "michael@newhopemanagement.com".  Are you sure they are receiving notifications from your form?  As far as I can tell, they haven't and shouldn't be.