I am not receiving my form submissions by email

  • ALBismarck
    Asked on August 10, 2015 at 3:46 PM

    Hello,

    I am not getting my form submissions after someone fills out a form. They are not going to my Junk Mail folder either.

    Can you help??

    Page URL: https://www.facebook.com/ApricotLaneBismarck/app_684336108254110
  • Mike
    Replied on August 10, 2015 at 6:00 PM

    The issue is related to the Sender E-mail set to the @yahoo.com email address. Yahoo no longer allowing emails sent as from "@yahoo.com" addresses that aren't sent through Yahoo servers (see this article).

    In order to fix this, please switch the Sender E-mail option. For example, you can use one of our recommended senders.

    I am not receiving my form submissions by email Image 1 Screenshot 20

    Please feel free to contact us if you need any further assistance.