I am not receiving my form submissions by email

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    Asked on August 10, 2015 at 03:46 PM


    I am not getting my form submissions after someone fills out a form. They are not going to my Junk Mail folder either.

    Can you help??

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    Answered on August 10, 2015 at 06:00 PM

    The issue is related to the Sender E-mail set to the @yahoo.com email address. Yahoo no longer allowing emails sent as from "@yahoo.com" addresses that aren't sent through Yahoo servers (see this article).

    In order to fix this, please switch the Sender E-mail option. For example, you can use one of our recommended senders.

    Please feel free to contact us if you need any further assistance.