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orymcaAsked on August 10, 2015 at 4:38 PM
We have created a marketing request form. We just had a submission come with an attempted document attachment. When we try to open the document, we get a weird error message (see attached).
Could you please help me understand what happened here?
Thanks,
Ginger -
David JotForm Support ManagerReplied on August 10, 2015 at 8:14 PM
I just did a test submission, and it went through successfully. Seems like that PDF file was corrupted, that's why it shows the error even though it was successfully uploaded.