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    Corrupt document upload?

    Asked by orymca on August 10, 2015 at 04:38 PM

    We just had a submission come with an attempted document attachment. When we try to open the document, we get a weird error message (see attached).

    Could you please help me understand what happened here?

    Thanks,
    Ginger

    Page URL:
    http://gstringer4.wix.com/staff-resources#!marketing-request-form/co05

    Screenshot
    document document upload message thanks attached
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    JotForm Support

    Answered by BDAVID on August 10, 2015 at 08:14 PM

    I just did a test submission, and it went through successfully. Seems like that PDF file was corrupted, that's why it shows the error even though it was successfully uploaded.