Corrupt document upload?

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    Asked on August 10, 2015 at 04:38 PM

    We just had a submission come with an attempted document attachment. When we try to open the document, we get a weird error message (see attached).

    Could you please help me understand what happened here?


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    Answered on August 10, 2015 at 08:14 PM

    I just did a test submission, and it went through successfully. Seems like that PDF file was corrupted, that's why it shows the error even though it was successfully uploaded.