What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my forms not found and disabled?

    Asked by leonardsstudios on August 10, 2015 at 05:07 PM

    Hello.  I'm trying to evaluate the system by testing some forms.  It seems all forms I test are not found or disabled, even though I have not disabled them.  Example:  http://form.jotform.us/form/52216388513152

     

    I am just trying to click "Preview" in the form builder.  Can you please help?  Thank you.

    Page URL:
    http://form.jotform.us/form/52216388513152

    My Forms JotForm suspended account form not found preview
  • Profile Image
    JotForm Support

    Answered by Boris on August 10, 2015 at 09:33 PM

    It seems that your account has been automatically suspended by our Phishing Detector tool. It may have been done due to a form that you have deleted recently, as I do not see any active forms in your account that would trigger the automatic suspension.

    As I can't see anything wrong at this time, I have set your account back to Active. You should be able to use your forms again.

    Sorry for the inconvenience. Please let us know if you need further assistance.