Why are my forms not found and disabled?

  • Profile Image
    leonardsstudios
    Asked on August 10, 2015 at 05:07 PM

    Hello.  I'm trying to evaluate the system by testing some forms.  It seems all forms I test are not found or disabled, even though I have not disabled them.  Example:  http://form.jotform.us/form/52216388513152

     

    I am just trying to click "Preview" in the form builder.  Can you please help?  Thank you.

  • Profile Image
    Boris
    Answered on August 10, 2015 at 09:33 PM

    It seems that your account has been automatically suspended by our Phishing Detector tool. It may have been done due to a form that you have deleted recently, as I do not see any active forms in your account that would trigger the automatic suspension.

    As I can't see anything wrong at this time, I have set your account back to Active. You should be able to use your forms again.

    Sorry for the inconvenience. Please let us know if you need further assistance.