What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Service Renewal

    Asked by treybrad on August 10, 2015 at 05:37 PM

    It would appear that you've changed your pricing going forward. Since I have an active plan do I need to upgrade now to get the promotional pricing or can I wait until my subscription is scheduled to renew.

    service renewal scheduled OR to get active
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    JotForm Support Manager

    Answered by Jeanette on August 10, 2015 at 09:55 PM

    You currently have a yearly plan INT141228-7599-22396B, there is no need to upgrade, you just need to keep it or upgrade to a higher plan if you wish, otherwise, your Premium subscription will be kept as a grand fathered plan.