What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm shows error when integrating with DropBox

    Asked by hondadistrict on August 10, 2015 at 06:50 PM

    I'm logged into DropBox, JotForm has full access, but it keeps saying "Error occurred when setting up DropBox integration. Please try again."

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    Answered by Boris on August 10, 2015 at 11:05 PM

    To integrate your form with Dropbox, please open a desired form for editing in the Form Builder, and follow our guide on how to Upload to Dropbox with JotForm.

    Based on the screenshot you have provided, you seem to be trying to integrate from outside of any forms. Please note that integrations with other services, such as Dropbox, are per form. You need to set up an integration for any form that you wish to be forwarding your submissions to Dropbox.

    I hope this helps. Please let us know if you experience any issues while integrating your forms as described in the guide linked above.