Theme Not staying

  • bklineman
    Asked on August 10, 2015 at 7:33 PM

    My theme background is not displaying -- it shows in the edit window but not in preview or live

    Jotform Thread 634559 Screenshot
  • Boris
    Replied on August 11, 2015 at 12:35 AM

    I am not sure what might have caused this issue for you, but it seems like your current theme wasn't properly applied when you've first tried applying it.

    Please try going to Setup & Embed > Themes, and selecting another theme - it can be any theme really. After you have selected that other theme, click Save to apply it, and Close the themes.

    Theme Not staying Image 1 Screenshot 30

    Then, click Preview to preview the form with your new theme. Is it applied on the Preview?

    Theme Not staying Image 2 Screenshot 41

    If this other theme was applied successfully, please go to Setup & Embed > Themes again, and select your desired theme.

    Click Save to save this theme, and then Close. When you click Preview again, is your desired theme loading?

    Please try it out and let us know how it goes.

  • dakotahorizons
    Replied on November 5, 2015 at 10:37 AM

    I am having the same problem. I can apply another theme, but when I go back and re-apply my created theme, it shows in the theme window, but when you preview, it has no theme at all.

    https://form.jotform.com/53075343202142 with GSDH theme

  • Kiran Support Team Lead
    Replied on November 5, 2015 at 12:51 PM

    @dakotahorizons

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/698528

    Thank you!