Não consigo acessar minha conta

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    José do Carmo
    Asked on December 19, 2011 at 06:22 AM

    Bom dia!

    Estou tentando acessar minha conta no JOTFORM.COM mas não estou conseguindo.

    Ao informar meu login e senha, surge na tela uma mensagem dizenque que os termos de uso foram violados.

    Porém tudo o que eu fiz foi criar um formúlário que estou utilizando e também outros que fiz para testes, mas que foram deletados.

     

    Obrigado pela atenção.

  • Profile Image
    idarktech
    Answered on December 19, 2011 at 06:30 AM

    Hi,

    Sorry about that. I have now unsuspended your account and white listed your forms, so you can now login normally.

    Your account was autosuspended by our system due to some of your forms contains field thatis possible for phishing. Upon further checking, we found nothing offensive about your forms, so we have lifted the suspension imposed on your JotForm account. Your forms should now be back online and work normally as expected.

    We apologize for the inconvenience. Please let us know if you need further assistance.

  • Profile Image
    AtacanC
    Answered on January 11, 2012 at 04:40 PM

    I've unsuspended your account again. Because of two forms , Login and Me de um Titulo, your account was autosuspended again. Can you please delete the said forms? 

    Thanks for your cooperation.

  • Profile Image
    Italo 
    Answered on June 28, 2017 at 01:26 PM

    minhas contas estao inacessiveis. auto suspendidas sem nenhum motivo pois ainda estou cosntruindo meus formualários. uma pena.
  • Profile Image
    BJoanna
    Answered on June 28, 2017 at 03:14 PM

    @Italo

    I have moved your question to separate thread and we will provide you an answer there shortly. 

    https://www.jotform.com/answers/1186398