Integration disconnection

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    Asked on August 11, 2015 at 02:52 AM

    Hi we've experienced a disconnection from our integration link between Jotform and Google Sheets. In this example a person visits our website, fills out the form which in turn automatically submits us an email and populates a Google Sheets document with the same information as collected by Jotform database.

    However, in at least three recent forms we've seen emails come through from customers and on Jotform's own database, but not on our Google Sheets document.

    Is there any issues outstanding with integrations as yet?

    I have disconnected and reconnected integrations with Google Sheets, but have still seen the same problem arise.




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    Answered on August 11, 2015 at 05:14 AM

    Hello Joshua,

    Sorry for the inconveniences, this issue has already been reported to our developers as a high priority, we will update you once it has been resolved.