Trying to upgrade and the paying page won't load

I have tried several times and in Firefox and IE

Hello billmcdowall,

Do you get any error message? Can you please share a screenshot how the page is displayed for you? The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

I would suggest you to also try to clear your browser cache and see if that solves your problem. The following guide should help you how to clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

We will wait for your response.

Thank you!