What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trying to upgrade and the paying page won't load

    Asked by billmcdowall on August 11, 2015 at 05:30 AM

    I have tried several times and in Firefox and IE

    and won't paying times in
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    JotForm Support

    Answered by ashwin_d on August 11, 2015 at 09:00 AM

    Hello billmcdowall,

    Do you get any error message? Can you please share a screenshot how the page is displayed for you? The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    I would suggest you to also try to clear your browser cache and see if that solves your problem. The following guide should help you how to clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    We will wait for your response.

    Thank you!