What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I make first purchase free, but charge for subsequent purchases?

    Asked by raphbekhor on August 11, 2015 at 07:26 AM

    Hello

    I would like to have a promotion where the first purchase is free, but subsequent purchases are charged.

    I'm not particularly concerned about cheating the system, so I'm willing for email address to be used as the identification. If people want to use alternative email addresses for free service, then so be it.

    How would I be able to do this?

    Thanks

    Page URL:
    http://www.powow.co/lesson-center/#step2

    purchase charge Make how
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    JotForm Support

    Answered by Kiran on August 11, 2015 at 11:52 AM

    Unfortunately, it is not possible to lookup existing submissions to validate the next purchase. However, we may achieve this by using a workaround with 3 different forms.

    1. Collect user information Form

    2. Free order form using Purchase Order

    3. PayPal order form using PayPal

    Based on the option selected on Form 1, we can redirect the user to specific form to complete the free order or PayPal.

    On the Free order form, we can have unique email address limitation so that only one entry is allowed per email address.

    The email address from the first form can be pre-populated in the other forms from the URL by using the method mentioned in the thread here.

    Please see the demo form here if that works for you.

    http://form.jotformpro.com/form/52224629064958?

    Please feel free to clone the forms to your account to see how the conditions are added and redirected to other forms with URL parameters.

    Let us know if you need any further assistance. We will be happy to help.

    Thanks!