How to cancel reoccuring payments.

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    Yardraveent
    Asked on December 19, 2011 at 10:53 AM

    for sometime now, a client of mine keeps sending monies to my paypal account, come to findout it was from jotforms. how do i cancel these automated payments?

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    Mike_T
    Answered on December 19, 2011 at 04:39 PM

    Thank you for contacting us.

    Could you please clarify your inquiry a little bit? If you have a receipt example or any additional information it would be much appreciated.

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    Yardraveent
    Answered on December 19, 2011 at 07:10 PM
    A client paid for a service a long-time ago, but i noticed they kept
    sending money, they must have accidentally select the weekly subscription
    option from whem i built the form months ago, however i don't use that
    form anymore, however i keep receiving money from them every monday
    morning. Today i disabled the form for the first time, hoping next
    week Monday all transactions will end.
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    Mike_T
    Answered on December 19, 2011 at 08:24 PM

    Thank you for provided information.

    You will have to cancel the subscription manually. Please take a look at the following article about subscription cancellation:

    https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html

    Please feel free to contact us if you need any further assistance.