What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    New rate pricing

    Asked by HighWheelerTrainShow on August 11, 2015 at 11:52 AM

    We are a non-profit and have been on your premium plan paid once a year at $90. Once a year we run a fund raiser that will have about 3000 uses of an entry form for two months. If we bump up to the Silver plan for those two months at a future price of $39/ month, can we fall back to the prior premium rate of $90/ year? The rest of the year we have minor activity (<500 contacts) with forms.

    Thanks,  Jim O

  • Profile Image
    JotForm Support

    Answered by Charlie on August 11, 2015 at 01:59 PM


    Unfortunately, we can only grandfather the pricing of your current subscription, as long as it remains active. Which means when you upgrade or downgrade your account on August 15 onward, it will create a new subscription wherein the new pricing will be implemented, you won't be able to get back to the old pricing.

    Do let us know if you need more information on this.