What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many sub user accounts am I allowed to have?

    Asked by KCCwebservices on August 11, 2015 at 12:42 PM

    We currently have the economy plan. While we will never need 10,000 monthly submissions, we are almost at our limit (10) with sub user accounts. Do the new plans have the same number of accounts (i.e. Economy=Silver?)

    Thank you!

    sub Submissions plans same economy
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    Answered by AaronSiciliano on August 11, 2015 at 12:49 PM

    As seen on the Pricing page the Professional account is allowed to have up to 100 sub user accounts.

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    Answered by KCCwebservices on August 11, 2015 at 12:57 PM

    OK, so if we need 15 or 20 sub-user accounts, our only option is to upgrade to the Professional? The number of sub-user accounts for the new plans does not change after Aug 15, correct?

    Thanks for your help. 

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    Answered by AaronSiciliano on August 11, 2015 at 01:23 PM

    That would be correct.