What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Website and form builder seem to be broken - please answer these questions

    Asked by astutemedical on August 11, 2015 at 01:01 PM

    Your home page and the form builder seem to be broken today. I don't know if this is just me or if you are having issues, but I cannot log in to answer some questions that my team needs to know before we purchase this system. 

     

    Since I cannot answer for them, can you please answer the following:

    1.       -Can we set up a username/password to be required in order to complete the forms?

    2.       -Is it possible to clear the signature fields if the checkbox indicating if the question is complete is unchecked?

    3.     

    Page URL:
    http://www.jotform.us/form/51895790194166

    Form Builder builder and checkbox style size
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    JotForm Support

    Answered by Mike_G on August 11, 2015 at 03:05 PM

    1.       -Can we set up a username/password to be required in order to complete the forms?

     

    The use of username fields and password fields are prohibited in JotForm. As it may violate JotForm's Terms of Use. However, there is a workaround wherein if the correct code is not entered correctly for a particular user the submit button remains disabled. You can check this form: http://form.jotformpro.com/form/52225383741958 and please feel free to inspect it by cloning it.

    You can also try if the workaround provided by my colleagues on this thread would work for you, Password-Protect-Feature-of-Forms

    But again, please be advised that JotForm has an Anti-Phishing system that detects forms suspected for phishing activities and automatically suspends the account. That is why workarounds such as the ones mentioned above are suggested.

    Regarding your other question, 

    2.       -Is it possible to clear the signature fields if the checkbox indicating if the question is complete is unchecked?

    I have moved it on a different thread as we believe, we can better assist our users if we answer each of their questions on different threads to avoid confusion with the answers provided. You can click this link to view the new thread. Thank you. 

    http://www.jotform.com/answers/635465