What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we still downgrade then upgrade again at the low prices or will it automatically go to the new pricing?

    Asked by MPMedSociety on August 11, 2015 at 01:23 PM

    If we lock in the low pricing now and then downgrade when the submissions are not needed, then upgrade again when they are needed does it stay at the low pricing or will it automatically go to the higher pricing?

    prices then OR new pricing
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    JotForm Support

    Answered by Kiran on August 11, 2015 at 02:54 PM

    Any upgrade or downgrade after this limited time offer applies new pricing since the existing subscription can only be grandfathered. If you need to downgrade, the existing subscription needs to be cancelled and a new subscription shall be created when you upgrade later.

    Hope this information helps!