What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is freezing?

    Asked by bsbjadmin on August 11, 2015 at 01:30 PM

    Why does my form freeze each time I attempt to edit it?

    I am interested in forcing my volunteer options to input a value into a field that's hidden.  Currently, the form is doing that but I added a "data entry" field, however, when attempting to go through and make the same edits with the logical statements, the form freeze. 

    I would like for this form to simply input data entry in a column so when I export the info it will show up in a separate column.

     

    Page URL:
    http://form.jotformpro.com/form/51328555447965

    freezing hidden logical same and
  • Profile Image
    JotForm Support

    Answered by Mike_G on August 11, 2015 at 03:45 PM

    I would like to apologize for the inconvenience. However, when I tried to apply the condition base on the conditions on your form, after cloning your form. It seems to be working perfectly for me. 

    Here's the condition.

    Here's the form I have used for testing: http://form.jotformpro.com/form/52226376976971

    I temporarily removed the hidden state of the Data Entry field for testing purposes. 

    Have you tried using a different browser to apply the changes? And how are trying to apply the changes? Can you give us more details, please? We will wait for your response. Thank you.

  • Profile Image

    Answered by bsbjadmin on August 11, 2015 at 03:49 PM

    It's working now...not sure what happened.  THanks!

  • Profile Image
    JotForm Support

    Answered by Mike_G on August 11, 2015 at 04:37 PM

    Glad to know that it is already working. Should you have any other concerns, please feel free to let us know by opening a new thread and we will be glad to help you anytime. Thank you.