I don't receive e-mails from JotForm

  • JumboCdp
    Asked on August 11, 2015 at 1:35 PM

    Hello,

    I don't receive e-mail of answers from JotForm!



  • David JotForm Support
    Replied on August 11, 2015 at 3:15 PM

    Hi,

    I checked our logs and it appears as though your address was placed on our bounce list due to failed email notifications.  The reason given was that some of them may have been marked as spam.

    I removed your address from our bounce list so the emails should be sent once again.  If you have any further issues with your notifications, here are some suggestions on how to prevent bounce related issues:

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

  • detetivemohammed
    Replied on August 26, 2015 at 4:22 PM
    Tirar meu e-mail da Lista de Rejeição

    Olá 

     

    Meu início de sessão E detetivemohammed@hotmail.com 

    Solicito parágrafo Tirar meu email da Lista de rejeição, pois NÃO Consigo Mais Receber o e-mail de Notificação.

     

    E-MAIL - contato@detetivelocaliza.com 

     

    não aguardo URGENTE

     

    WILLIAM

    Page URL:
    www.detetivelocaliza.com 

  • David JotForm Support
    Replied on August 26, 2015 at 5:38 PM

    I removed "contato@detetivelocaliza.com" from the bounce list as well.  That address should now also be able to receive notifications once again.  If they still do not go through, let us know and we will be happy to have another look.