How can we get a picklist for the States as the Country has one?

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    Asked on August 11, 2015 at 02:06 PM



    We are using Jotform to enroll companies into Sale Force and it would be get to have a picklist of the States as if the customer puts in the wrong information nothing it pulled over to sales force.


    Thank you.

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    Answered on August 11, 2015 at 02:12 PM

    I created a demo form here with a state picker widget added. If you search the widgets for "state" you will find a state picker that can be drag and dropped onto your form.

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    Answered on August 11, 2015 at 02:20 PM
    Thank you, I did see that but we are using the entire address from Quick Tools and are problem is if they enter anything else besides the State Abbreviation nothing gets pulled over to Sales Force. I should have been more specific in the question and apologize for the confusion. Please see below and can we add a pick list to the Address section from Quick Tools?
    Thank you again,
    BMW Group
    Anthony R Dicicco
    Corporate Sales
    Customer Service Coordinator
    300 Chestnut Ridge Road
    Woodcliff Lake, NJ 07677-7731
    Tel: 201-571-5807
    Fax: 201-307-9320
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    Answered on August 11, 2015 at 03:54 PM

    The state/province sub-field of the address field is a text box because there are multiple countries to choose from and we cannot possibly include all provinces/states from all countries in the world.

    The best workaround I can suggest to you is to remove this state sub-field and add a separate drop-down for it.

    Here's how it should look:

    To remove the state sub-field, simply select the address field, click the "Fields" button then uncheck State.

    We also have predefined US states for dropdowns to make it easier for you.

    If you have any further questions, let us know and we will be happy to help.