Embedded form does not show properly on IOS devices

  • Profile Image
    Blahstudio
    Asked on August 11, 2015 at 02:12 PM

    Hey. I make a form. it is displayde on a website. But if ipad or iphone is used its not display? I have to give them the form.jotform.com adress. Why does that not work on mobil?

  • Profile Image
    david
    Answered on August 11, 2015 at 03:44 PM

    Hi,

    IOS does not deal well with javascript embedded forms in some cases.  It looks like yours is one of those cases.  Try replacing your current embed code with the iFrame embed code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    This should allow for your form to show properly on IOS devices.

    If it does not, let us know and we will be happy to have another look.

  • Profile Image
    Blahstudio
    Answered on August 11, 2015 at 04:22 PM

    yes. Thats solve the problem. Thank You

  • Profile Image
    david
    Answered on August 11, 2015 at 05:30 PM

    Glad to hear! You are very welcome.  If there is anything else we can help you with, just let us know.