I just synchronised with dropbox. Can I push previous submissions to sync?

  • Profile Image
    lafototeca
    Asked on August 11, 2015 at 03:31 PM

    Hello. 

    I have many submissions on a form.

    I just recently synchronised dropbox. Is there a way to push the old submissions to dropbox?

    Im guessing I will see the new submissions without a problem.

     

    But I'm also interested in the old ones.

     

    Thank you.

     

  • Profile Image
    david
    Answered on August 11, 2015 at 06:06 PM

    Hi,

    Unfortunately, previously submitted files cannot be forwarded to Dropbox.  You would need to download them manually and upload them to Dropbox afterwards.  You can download all your file attachments from the submission view in your account:

    https://www.jotform.com/help/269-How-to-view-Submissions

    If you have any further questions, let us know and we will be happy to help.