How long does it take before my linked google sheet is updated?

  • BaiBrandsWest
    Asked on August 11, 2015 at 3:41 PM

    What is the lag time between someone entering information into my jotform and then seeing that information into the linked google sheet?

     

    Also if I make changes/ corrections to the google sheet, will those changes stay changed or is information constantly being checked with the submitted jotforms?

  • Ben
    Replied on August 11, 2015 at 5:52 PM

    Your Google Spreadsheet should be updated almost instantly after the submission is made. Usually the change is shown as you switch to the other tab or maybe a second or two afterwards.

    We have however had some issues with the integration today, so it might have taken longer time, but our developer has just resolved it so it should be working properly now.

    If you however experience any issues do let us know.