Why are all of my images gone?!

  • Profile Image
    shw528
    Asked on August 11, 2015 at 03:47 PM

    I tried adding an image to the Thank You page of my form, and it somehow disabled all of the other images in my form.  WHY did this happen?  I even tried reverting the form and that didn't work.  How do I get my images back?  Please fix this issue.

     

  • Profile Image
    Welvin
    Answered on August 11, 2015 at 06:27 PM

    Our apologies, but the images are there. I just checked it and saw the entire list. Please check it again:

    If the images still don't show up, please do try the following:

    a. Close the image wizard

    b. Close the form builder

    c. Logout from your account

    d. Clear your browser's cache and cookies for Jotform

    e. Login again

    f. Clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    g. Load the form again in the form builder and check the image wizard.

    Let us know if the issue persists.

    Thanks