What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are all of my images gone?!

    Asked by shw528 on August 11, 2015 at 03:47 PM

    I tried adding an image to the Thank You page of my form, and it somehow disabled all of the other images in my form.  WHY did this happen?  I even tried reverting the form and that didn't work.  How do I get my images back?  Please fix this issue.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on August 11, 2015 at 06:27 PM

    Our apologies, but the images are there. I just checked it and saw the entire list. Please check it again:

    If the images still don't show up, please do try the following:

    a. Close the image wizard

    b. Close the form builder

    c. Logout from your account

    d. Clear your browser's cache and cookies for Jotform

    e. Login again

    f. Clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    g. Load the form again in the form builder and check the image wizard.

    Let us know if the issue persists.