What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is the free subscription 100 submissions/month or 10 submissions per month?

    Asked by Craig Gargus  on August 11, 2015 at 07:10 PM

    Currently, I subscribe to the free service and thought I was getting 100 submissions. Two days ago, I received email from JotForm stating I was near 10 submissions and needed to update or my service would be suspended.  Which is it?  100 submissions vs 10 submissions?

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 12, 2015 at 12:29 AM

    Your account already used the maximum limit for the SSL quota which is 10 SSL submissions.  The free package allows you either 100 regular submissions (just HTTP) , or 10 SSL submissions (HTTPS), which ever reaches the limit first will max out the account.


  • Profile Image

    Answered by cgargus on August 12, 2015 at 10:20 AM
    Thanks for your response! So, if I update to Premium package of 1000 submissions/month, is that equal to 1000 SSL submissions?
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 12, 2015 at 11:51 AM

    That is correct. You'll get 1000 SSL