If I delete uploaded submissions, will they count toward my upload limit?

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    Asked on August 11, 2015 at 07:41 PM

    I was creating a form with test submissions (testing out the upload limit on each form) and now I am running into a space limit, even when I deleted the submissions from my form. 

    Please let me know! Thank you! Otherwise, JotForm has been amazing!



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    Answered on August 12, 2015 at 02:52 AM


    Deleting submissions with file uploads on them should free up your upload space. I'm checking your account and I do see that one of the file upload in your submission has 1 file with around 50MB, I also see that you have submissions with incomplete payments, if they have file uploads on them, they are also taking the upload space. For Free plan, you are allowed 100 MB of upload storage, you can check the limits of each plan here: https://www.jotform.com/pricing 

    If you want to set an upload file size limit or restriction, you can do that by following this guide: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    You can also take advantage of the file sharing and storage services that we support like Google Drive or Dropbox. You can check them here: https://apps.jotform.com/category/file_sharing_and_storage 

    I hope that helps.