What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I delete uploaded submissions, will they count toward my upload limit?

    Asked by impactproductionla on August 11, 2015 at 07:41 PM

    I was creating a form with test submissions (testing out the upload limit on each form) and now I am running into a space limit, even when I deleted the submissions from my form. 

    Please let me know! Thank you! Otherwise, JotForm has been amazing!

     

    Melissa

    Submissions count delete uploaded JotForm space limit and
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    JotForm Support

    Answered by Charlie on August 12, 2015 at 02:52 AM

    Hi,

    Deleting submissions with file uploads on them should free up your upload space. I'm checking your account and I do see that one of the file upload in your submission has 1 file with around 50MB, I also see that you have submissions with incomplete payments, if they have file uploads on them, they are also taking the upload space. For Free plan, you are allowed 100 MB of upload storage, you can check the limits of each plan here: https://www.jotform.com/pricing 

    If you want to set an upload file size limit or restriction, you can do that by following this guide: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    You can also take advantage of the file sharing and storage services that we support like Google Drive or Dropbox. You can check them here: https://apps.jotform.com/category/file_sharing_and_storage 

    I hope that helps.