What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I upgrade my Plimus info?

    Asked by madunkerton on December 19, 2011 at 05:05 PM

    Plimus sucks! Sorry to start off that way but I'm frustrated again (twice in one month) with how impossible it is to take care of this. Please help!!

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    Answered by madunkerton on December 19, 2011 at 05:13 PM

    Never mind. I figured it out. But really JotForm - PLEASE make account managment, subscriptions, payment, etc less painful for us all.

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    JotForm Support

    Answered by Mike_T on December 19, 2011 at 05:18 PM

    We are very sorry for the inconveniences caused.

    Let me please inform you that we do have plans on improving our billing system.

    Thank you very much for using our services!