What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Applicants are having a hard time uploading a resume (document)

    Asked by iowaortho on December 19, 2011 at 05:31 PM

    This is a simple applicatant form on the iowaortho.com website.  They are having problems trying to upload resumes/documents.  Can you tell what's up with that?  like sometime today (12/19/2011)



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    JotForm Support

    Answered by Mike_T on December 19, 2011 at 05:55 PM

    Thank you for contacting us.

    As we can see, there are no problems with the form, and the servers are stable. Is there any way to reproduce the problem from our side?

    We are looking forward to hearing from you.

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    Answered by iowaortho on December 19, 2011 at 07:23 PM

    Great, I will let them know.  What file formats can they send?  We always had the user send a .doc or .docx format.  What's the list of formats so we can put that on the form (as a FYI to the user).

    Thanks for your quick response.

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    JotForm Support

    Answered by Mike_T on December 19, 2011 at 07:29 PM

    Let me please inform you that by default the following file formats are allowed:

    pdf, doc, docx, xls, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif

    You can also put the asterisk * into Extensions option to allow all the file extensions.

    Please feel free to contact us if you need any further assistance.