Need to start over on my encrypted form, please remove my keys!

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    Bob Cibulskis
    Asked on August 12, 2015 at 02:20 AM

    Need to start over on my encrypted form, please remove my keys!

    Thanks..



    This is a re-post of a comment on Encrypted Forms and How to Use Them

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    Welvin
    Answered on August 12, 2015 at 05:35 AM

    Hi Bob,

    Unfortunately, there's no way we can control your key. After you download it, you have to store the key on your computer drive. Use it to decrypt the form submissions.

    Lastly, you should be able to edit your form even if the encryption is enabled. Did you perhaps, lose your key?

    Thanks