What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Extending existing subscription

    Asked by heroldeck on August 12, 2015 at 04:34 AM

    Hi, I have a premium subscription paid up until May 2016.

    Can I do anything to benefit from your current recent time limited offer to keep the lower monthly rate when the subscription needs renewing next year ?



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    JotForm Support

    Answered by Welvin on August 12, 2015 at 07:25 AM

    The current rate is locked in your account. The price will remain the same on the renewal for as long as you keep your payment method updated. But if you cancel and upgrade again after August 15, the new pricing will be applied.