What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Shipping by zipcode or other parameters

    Asked by techtriadinc on December 19, 2011 at 06:36 PM

    Question 1:

    For commercial use, a client wants to sell products and include shipping charges. Shipping is based on a zone or it could be based on a zipcode. The quantity times the cost for that zone/zipcode should be added prior to checkout.

    Is it possible to add a calculated shipping price based on quantity and zone/zipcode?

    Question 2:

    Sales tax. Is there a way to calculate sales tax for ONLY one state in the US and have that added to the pre-checkout total? (Sales tax is based on total price but before shipping.)

    If not possible, could you please add this to the feature request list? It's getting critical to be able to sell online that users know the shipping cost (and pre-pay it) and the vendor collect sales tax for a particular state (especially for small businesses that operate in only one state but ship nationwide).

    Many thanks - Jotform is a fabulous product.

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    JotForm Support

    Answered by Mike_T on December 19, 2011 at 08:09 PM

    Thank you for contacting us.

    At this time it is not possible to configure Shipping and Tax options within JotForm. We have plans on improving our payment features, but there is no any ETA at this time.

    However, you can configure and use the Shipping and Tax options within your PayPal account.

    1. Log in to your Premier or Business account.

    2. Go to your Profile under the My Account tab.

    3. Click Shipping Calculations or Sales Tax.

    Please feel free to contact us if you need any further assistance.