How to change payment method for subscription?

  • luzboa
    Asked on August 12, 2015 at 5:37 AM

    I want to change from Paypal to a credit card, but everytime I press change credit card it redirects me to paypal. Is it possible to pay without a paypal accounT?

  • Welvin Support Team Lead
    Replied on August 12, 2015 at 8:04 AM

    There's no automatic process for changing payment method from Paypal to Credit Card. You will have to cancel the current subscription through Paypal and re-upgrade again using the credit card.

    Here's how to cancel your subscription through Paypal:

    https://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription

    To re-upgrade, simply access our pricing/upgrade page: https://www.jotform.com/pricing and choose the subscription. Please make sure to select "Credit/Debit Card" in the payment method:

    How to change payment method for subscription? Image 1 Screenshot 20

    Thanks