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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please inprove response PDF formating

    Asked by l.priedite on August 12, 2015 at 05:48 AM

    Hi there,
    Wa are a conference company using these forms on daily basis. We used to use adobe forms and were forced to switch when they cvlosed down.

    We have slowly learned to format the forms (which is significantly more difficult than adobe forms). And we can just about manage, however managing responses is very difficult.

    We include a lot of information for our speakers in the forms, however once they have been submitted we cannot share it with them. Even if we create a pdf with all headers the formating is all over the place, the responses are not obvious and not all fields are there. The response sheets look very unprofessional.

    May I please ask you tro look at this function & help us solve these very important functionality problems.

    Attached you will find a sample of one of the adobe submissions. Could you please help us achieve the same standards?

    I look forward to hearing from you.

    Best Regards

    Laine

     

     

    Submissions format create find
  • Profile Image

    Answered by Sammy on August 12, 2015 at 08:12 AM

    Hello Laine,

    Thank you for your feedback and suggestions.

    Unfortunately you can't attach files in the forum other than images, kindly send the attachment to our support email support@jotform.com

    WE are constantly improving our services  once we receive the sample PDF we will be able to get an idea of your preferred layout and we will be able to assist further.

     

  • Profile Image

    Answered by l.priedite on August 12, 2015 at 09:15 AM
    Hi Sammy,
    Thanks very much for your email. Here is the attachment.
    Regards
    Laine
    Laine Bedford
    Logistics and Operations Manager
    [T.A. Cook - Logo]
    T.A. Cook Consultants Limited
    4th Floor, McLaren Building
    46 The Priory Queensway
    Birmingham, B4 7LR, UK
    Tel (int.)
    +44 - 121 200 3810
    Fax (int.)
    +44 - 121 212 1623
    Web
    www.tacook.com
    Directors:
    Thomas Cook, Dirk Frame
    Registered in England No 4263656
    VAT Registration No 781495788
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 12, 2015 at 11:07 AM

    Unfortunately, we didn't receive your attachment. Please revisit your thread and attach or email it to us again. If it is an "image" then you may use our repository and our image insertion tool. But it is a "file" as sammy mentioned previously then you would need to email that to us at support@jotform.com in order for us to receive it.