more details on pricing upgrade benefits

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    Jane McNierney 
    Asked on August 12, 2015 at 07:52 AM

    Want to better understand the pricing options.

    In recent email sent to Ms. Jez, talks about upgrading or staying at same rate.

    Do we need to upgrade to keep same rate for life

    or are you asking if we want to upgrade to premium to increase number of users?



  • Profile Image
    Answered on August 12, 2015 at 10:03 AM

    Hi Jane,


    JotForm will increase it's pricing on August 16, 2015. If you are a user that is currently on Paid Plan you do not have to worry since the same rate will be charged for your next payment. However, if you decided to downgrade to Free Plan and at some time upgraded again to Paid Plan you will then be charge with the new pricing.


    Do let us know if you need further assistance.



  • Profile Image
    Answered on August 12, 2015 at 11:00 AM
    New response received
    Okay – thank you!