What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    more details on pricing upgrade benefits

    Asked by Jane McNierney  on August 12, 2015 at 07:52 AM

    Want to better understand the pricing options.

    In recent email sent to Ms. Jez, talks about upgrading or staying at same rate.

    Do we need to upgrade to keep same rate for life

    or are you asking if we want to upgrade to premium to increase number of users?



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    JotForm Support

    Answered by Chriistian on August 12, 2015 at 10:03 AM

    Hi Jane,


    JotForm will increase it's pricing on August 16, 2015. If you are a user that is currently on Paid Plan you do not have to worry since the same rate will be charged for your next payment. However, if you decided to downgrade to Free Plan and at some time upgraded again to Paid Plan you will then be charge with the new pricing.


    Do let us know if you need further assistance.



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    Answered by JaneMcNierney on August 12, 2015 at 11:00 AM
    New response received
    Okay – thank you!