What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form did not save last time and will not now open for me.

    Asked by salescadsuppliesie on August 12, 2015 at 09:10 AM
    Page URL:

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    JotForm Support


    Answered by Charlie on August 12, 2015 at 10:58 AM


    Upon checking your form in the website link you shared, I see the last time the form was edited was today (August 12, 2015). I also opened the form in the form builder and did not encounter any problems.


    It's possible that your session might have timed out when you were editing the form. Could you try clearing your browser's cache and logging back in. You could also try using a different browser to see if the problem still persist.

    We'll wait for your response.