Where did our forms go?

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    kadee
    Asked on August 12, 2015 at 11:26 AM

    We have an email saying "congrats!  you have upgraded..." and now our forms are missing.  Please help!

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    kadee
    Answered on August 12, 2015 at 11:29 AM

    even though I was LOGGED IN (and no forms showing up in the drop down action) - your support ticket shows my login name...the forms did not show.  When I attempted to show a tech person the issue, noticed that SOMEHOW I was no longer logged in.  After logging in AGAIN, now miraculously, the forms do show up.  Maybe some sort of Programming bug?  Anyway, forms are back.

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    Charlie
    Answered on August 12, 2015 at 01:33 PM

    Apologies for the inconvenience.

    It might be related to a browser cache problem, clearing it should resolved the problem. But I'm glad that everything seems to be good in your account.

    If you needed our assistance again, please do not hesitate to contact us.

    Thanks.