I have stopped receiving email notification of submissions, I did not alter anything, they just stopped

  • captain28
    Asked on August 12, 2015 at 1:39 PM
    Page URL: http://burbankdental.com/BDL/Zir_landing_town_8_2_15.html
  • David JotForm Support
    Replied on August 12, 2015 at 3:48 PM

    Hi,

    I checked your form and it looks like the notification is properly set up.  So, I checked our mail logs for the address in the notification and it looks like your notifications were being marked as spam by your provider:

    I have stopped receiving email notification of submissions, I did not alter anything, they just stopped Image 1 Screenshot 30

    This resulted in your address being placed in our bounce list, causing your notifications to fail to be sent.

    You should change the subject line of the notification for your form from "New Submission: {Form Title}" to the actual title of your form to prevent further filtering.

    I have stopped receiving email notification of submissions, I did not alter anything, they just stopped Image 2 Screenshot 41

    If you have any further questions, let us know and we will be happy to help.