What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form never sends

    Asked by thrint on August 12, 2015 at 01:41 PM

    When you go to submit a form we created the button changes to "Please Wait..." and never submits. Also when you hover over the button it says that the form is encrypted. While I looked into that I decided not to use encryption so not sure what is happening here. (please ignore the attached screen cap)

    Page URL:
    http://jeffrieannchambers.com/new-client-intake-form/

    Screenshot
    fi a
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    JotForm Support Manager

    Answered by Jeanette on August 12, 2015 at 04:19 PM

    There is a conflict between your page codes and embed code of the form. Please remove this line

    <script src="http://form.jotform.us/jsform/50466256275156" type="text/javascript"></script>

    And replace it with the iFrame code of the form.