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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the email address the forms are being sent to?

    Asked by Niv Calderon on December 20, 2011 at 03:15 AM


    2 questions:


    I have a form embedded on a facebook page.

    The form is being sent to an address which we are going to close down and I want to change the address.

    how do I do it?



    Many people have signed to this form on my facbook page, do you keep a copy of the list of people or is it only in the email I got from JotForm when they registered?



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    JotForm Support

    Answered by abajan on December 20, 2011 at 05:43 AM

    To change the address to which notifications of the form's submissions are sent, please do the following:

    1. Login to your JotForm account and click the My Forms button

    2. While either in the Main or All view of the My Forms page, click the row that has the form's name and then click its Edit button to load it into the builder/editor. (If the form is "tagged" as one of your favorites, it will also be listed in the Favorites view)

    3. See Understanding Reply-To and Recipient Settings on E-mail Wizard in our user guide

    As to your second query, although it's not a list per se, the registrants' email addresses can also be found in the form's submission records. You can view the records by going to the My Forms page, clicking the row that has the form's name and then clicking the Submissions button in the toolbar.

    If you need clarification on anything, do let us know.