What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Page not loading properly when editing a form

    Asked by caldwelllawncare on August 12, 2015 at 05:43 PM

    I've tried in both IE and Firefox, but it still won't let me edit my forms.  When I press the EDIT button it goes to this page. 

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    JotForm Support

    Answered by EltonCris on August 12, 2015 at 10:57 PM

    Base on your screenshot, the Jotform resources are not loaded properly on your browser which is fine on our end. Could it be due to your security software that blocks the resources URLs from Jotform? I would suggest to check it on your security software and whitelist those URLs if there's any. This should resolve the problem.

    Another thing to check is your browser cache, try clearing your browser's cache and see if it makes any difference.

    May I also suggest to check your internet connection, and perform a DNS cache clearing if necessary. Perhaps this would help.

    Please let us know if none of these suggestions work for you so we can assist you further.