Subscription confusion

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    billhz
    Asked on August 12, 2015 at 06:53 PM

    I paid $45 sale price in Dec 2014 for this year. I just got an email message saying that I have secured a low rate.

     

    In your message you seem to be indicating that I will continue to pay $45 every year I renew. Is that true?

     

    Here is your message:  There's great news though- we're keeping all existing customers on the same plan they're on. As a Premium customer you can remain on this plan as long as you like, at the exact same rate! 

  • Profile Image
    Jeanette
    Answered on August 12, 2015 at 11:55 PM

    Yes that is correct, you can keep that price on that plan for the time you wish. If you decide to upgrade to a better plan, then you can also lock up the prices. If you do it after August 15th, the new pricing structure will be applied.