What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email enquiry

    Asked by pranay on December 20, 2011 at 06:54 AM

    I created a form and when they click submit, it comes to my gmail email, however i want the submissions to be redirected to another email. 

    May you please help me ? 



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    JotForm Support

    Answered by mliz on December 20, 2011 at 07:06 AM

    You just simply need to change the 'Email Recipient' in the Email Notification set for the form. To do this login to your JotForm account and then select the form, while in Edit mode click on the 'Setup & Embed' tab. From the toolbar click on 'Email Alerts' then 'Notification' click on 'Reply-to and Recipient Settings'. You should see the Recipient Email address in the lower right corner. For a detailed instruction and screenshots please visit the following article from our user guide.

    How to Change the Recipient Email Address

    Upon searching your form on our database I noticed that it was created under a Guest Account, it would be advisable that you register for a free account to get more quota on submissions and be able to manage the form as well. Once you go to JotForm page you should see something like this on the left side:

    Just register with the email address used when you have created the form so that it will be merged with the account.

    Hope this helps, feel free to contact us if you have further questions.