Email enquiry

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    Asked on December 20, 2011 at 06:54 AM

    I created a form and when they click submit, it comes to my gmail email, however i want the submissions to be redirected to another email. 

    May you please help me ? 



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    Answered on December 20, 2011 at 07:06 AM

    You just simply need to change the 'Email Recipient' in the Email Notification set for the form. To do this login to your JotForm account and then select the form, while in Edit mode click on the 'Setup & Embed' tab. From the toolbar click on 'Email Alerts' then 'Notification' click on 'Reply-to and Recipient Settings'. You should see the Recipient Email address in the lower right corner. For a detailed instruction and screenshots please visit the following article from our user guide.

    How to Change the Recipient Email Address

    Upon searching your form on our database I noticed that it was created under a Guest Account, it would be advisable that you register for a free account to get more quota on submissions and be able to manage the form as well. Once you go to JotForm page you should see something like this on the left side:

    Just register with the email address used when you have created the form so that it will be merged with the account.

    Hope this helps, feel free to contact us if you have further questions.