What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    When I turn on encryption for a form, the autoresponder does not work.

    Asked by enterpriseforce on August 12, 2015 at 10:13 PM

    When I set encryption as on for a form, the auto-responder does not work.

    But when I set encryption as off, the auto-responder seems to work fine.

    Can you help?

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    JotForm Support

    Answered by Welvin on August 13, 2015 at 01:23 AM

    Yes, when the encryption is enabled, some of the features including the autoresponder are not available or won't work because that would be contrary of the encryption function.

    Please check this guide for more details of our encryption: