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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    как связаться с тех поддержкой

    Asked by 333Tatyana on December 20, 2011 at 07:50 AM

    у меня пропали в пришедших анкетах людей электроные адреса(почта), они все были, как их востановить, куда они могли деться, я ничего не делала!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    JotForm Support

    Answered by mliz on December 20, 2011 at 08:25 AM

    We are eager to help you with the issue however we need further information such as the details on how to replicate the issue. May we know which form are you having a problem with?

    I checked the Анкета form in your account that has 70 submissions all of which are displayed in the Submissions section. To access the submissions login to your JotForm account then click on MyForms select the form by clicking on it and then from the toolbar select Submissions icon. This should take you to the submission page, by default the list displays the most recent 14 entries you can view the rest by clicking on the right hand arrow icon.

    We'll await for your response.

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    Answered by 333Tatyana on December 20, 2011 at 10:29 AM
    я вам высылаю, свой пароль, я не понимаю правильный перевод         333Tatyana     1tG7deK8    да в форме Анкета, там где 70 притшедшиbr/> анкет, там пропали адреса, и скайп невезде есть
    20 декабря 2011, 17:25 от JotForm Support Forum:







    A new response has been received:


    Answered by mliz


    We are eager to help you with the issue however we need further information such as the details on how to replicate the issue. May we know which form are you having a problem with?
    I checked the Анкета form in your account that has 70 submissions all of which are displayed in the Submissions section. To access the submissions login to your JotForm account then click on MyForms select the form by clicking on it and then from the toolbar select Submissions icon. This should take you to the submission page, by default the list displays the most recent 14 entries you can view the rest by clicking on the right hand arrow icon.
    We'll await for your response.
    View this thread on JotForm Support Forum Unsubscribe
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    Answered by 333Tatyana on December 20, 2011 at 12:39 PM
    Почему вы не отвечаете? я вам отправила ответное письмо, и к томуже логин и пароль, и тишина, это как понимать, в чем моя вина, я ч ничего не делала, а адреса пропали, прошу вернуть назад!!!!!!!!!!
    20 декабря 2011, 17:25 от JotForm Support Forum:







    A new response has been received:


    Answered by mliz


    We are eager to help you with the issue however we need further information such as the details on how to replicate the issue. May we know which form are you having a problem with?
    I checked the Анкета form in your account that has 70 submissions all of which are displayed in the Submissions section. To access the submissions login to your JotForm account then click on MyForms select the form by clicking on it and then from the toolbar select Submissions icon. This should take you to the submission page, by default the list displays the most recent 14 entries you can view the rest by clicking on the right hand arrow icon.
    We'll await for your response.
    View this thread on JotForm Support Forum Unsubscribe
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    JotForm Support

    Answered by Mike_T on December 20, 2011 at 05:58 PM

    Здравствуйте Татьяна,

    Приносим свои извинения за неудобства.

    Я проинформировал наших разработчиков о вашей проблеме.

    Нам не нужен пароль от вашего аккаунта, пожалуйста, поменяйте его в целях предосторожности. Вы можете это сделать в настройках аккаунта:

    Мы напишем сообщение в этой теме, когда у нас будет больше информации для вас.

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    Answered by 333Tatyana on December 21, 2011 at 12:31 AM
    Спасибо!!!надеюсь вы вернёте как было, а то месяц коту под br/>вост, это не дело...Телефоны это одно, я не смогу каждый раз такое кол-во обзванивать!!!!!мне нужны адреса! темболее обратите внимание что не везде они пропали, а я ничего не делала, так что будьте добры, у вас есть все эти люди, когда они отсылали свои данные, сделайте как было!!!!!Это я так понимаю пред Новоднее поздравление, СЮРПРИЗ!!!!!!!!((((((((
    21 декабря 2011, 02:58 от JotForm Support Forum:







    A new response has been received:


    Answered by Mike_T

    Здравствуйте Татьяна,
    Приносим свои извинения за неудобства.
    Я проинформировал нашиbr/> разработчик о вашей проблеме.
    Нам не нужен пароль от вашего аккаунта, пожалуйста, поменяйте его в целяbr/> предосторожности. Вы можете это сделать в настройкаbr/> аккаунта:
    Мы напишем сообщение в этой теме, когда у нас будет больше информации для вас.
    View this thread on JotForm Support Forum Unsubscribe
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    Answered by sidharth_kch on July 12, 2013 at 03:51 AM

    @333Tatyana

    For some reason your response came out empty. Request you to post it again.

    Thanks,

    Sidharth

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    Answered by EliezerN on August 30, 2013 at 10:11 AM

    For some reason we are not able to see your last reply. Could you please resend it if your question is related to this issue and give enough information about it, so that we can give you the proper assistance? Kindly use this link to resend  it: http://www.jotform.com/answers/63705--#9

    Or if your question is unrelated to the original issue of this thread, kindly open a new thread to make your question. Use this link to open a new thread: http://www.jotform.com/answers/answer.php

    Thanks

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    JotForm Support

    Answered by ashwin_d on September 16, 2013 at 07:38 AM

     

    For some reason, we have received an empty response. Please use the following url to send your response:  http://www.jotform.com/answers/63705

    Thank you!