What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form can not open when I wanted to check it. What should I do?

    Asked by bychychan on August 12, 2015 at 11:03 PM

    My form can not open when I wanted to check it or used it on my web.

    Screenshot
    check open OR used
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    JotForm Support

    Answered by Welvin on August 13, 2015 at 01:53 AM

    Our apologies! But that is because your account has been suspended. I checked your form and looks like it was a mistake made by our automatic system phishing filter. It's probably because of the terms in your form that have been flagged down as possible login fields. Login forms or any form that is used to capture personal/private information are prohibited. It's against our Terms of Use: http://www.jotform.com/terms/. But your forms are fine so I have reactivated your account. Kindly check again.

    Thanks