What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account was believed to be falsely suspended for "Phishing"

    Asked by Lonnie  on August 13, 2015 at 01:57 AM

    I just logged in and saw a message that stated that  I have been suspended for suspicion of phishing? To my knowledge, none of my forms do anything in terms of asking users for usernames,passwords, or credit card info. I had 100% of no intentions to creating a phishing form.....

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    Answered by Sammy on August 13, 2015 at 04:02 AM

    Hello Lonnie,

    Sorry for the inconvenience, I have checked your forms and they all check out, I have reactivated you account, it should be functioning normally now.